dewa gg Platform Privacy Notice

This page describes what we collect when you use dewa gg and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and operate our platform securely. We do not sell your data to advertisers or unrelated third parties. Our privacy practices are designed to be transparent and compliant with applicable law.

When you create an account on dewa gg, we ask for your email, a government-issued ID, and a proof of address. We use this information to verify your identity (KYC), process your payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), and maintain your account. We also collect data about your activity on our platform—which games you play, which sports markets you access, and your transaction history.

This privacy notice covers what we collect, how we use it, who we share it with, and your rights. If you have questions about how we handle your data, contact our support team through your account dashboard or via the contact methods listed on our site.

What data we collect on dewa gg

We collect several categories of data when you use dewa gg. First, we collect identity information: your full name, date of birth, government ID number, and proof of address. This is required for account verification and compliance with anti-money-laundering regulations. Second, we collect contact information: your email address and phone number (if you provide it). Third, we collect payment information: the payment methods you use (DANA, e-wallet, mobile banking, local payment, bank account), transaction amounts, and settlement dates. We do not store your full card or bank account numbers; payment processing is handled by PCI-compliant third-party gateways.

Fourth, we collect activity data: which games you play, which sports markets you access (Liga 1, Piala AFF, Champions League, MotoGP, BWF World Tour), your stakes, and your results. Fifth, we collect technical data: your IP address, device type, browser type, and access timestamps. This helps us detect fraud, prevent unauthorized access, and improve our platform. Sixth, we collect location data: we use geolocation to verify that you are accessing dewa gg from a supported jurisdiction.

How we use your data on dewa gg

• Account verification: We use your ID and address to verify your identity and comply with KYC regulations.
• Payment processing: We use your payment information to process deposits and withdrawals via online payment, e-wallet, mobile banking, local payment, and bank virtual accounts.
• Fraud prevention: We use your IP address, device data, and activity patterns to detect and prevent fraud and unauthorized access.
• Platform operation: We use your activity data to settle game outcomes, maintain your account balance, and provide customer support.
• Compliance: We use your data to comply with anti-money-laundering regulations, tax reporting, and other legal obligations.
• Communication: We use your email to send account notifications, payment confirmations, and support responses.

We do not use your data for marketing purposes without your consent. We do not sell your data to advertisers or data brokers. We do not share your data with unrelated third parties.

Data protection and your rights on dewa gg

We protect your data with SSL encryption, firewalls, and regular security audits. Your identity documents are stored in encrypted databases with restricted access; only our compliance team can view them. Your payment information is processed through PCI-compliant third-party gateways and is never stored on our servers in plain text. We do not retain your full payment details after a transaction is complete.

Our servers may be located outside your jurisdiction. This means your data may be transferred to and stored in countries with different privacy laws. By using dewa gg, you consent to this transfer. We maintain the same level of protection regardless of server location.

Third-party processors and data sharing

We share your data with third-party service providers who help us operate dewa gg. These include payment processors (who handle DANA, e-wallet, mobile banking, local payment, and bank transfers), identity verification providers, and hosting providers. We have contracts with all third parties that require them to protect your data and use it only for the purposes we specify. We do not share your data with advertisers, data brokers, or unrelated companies.

We may disclose your data if required by law, court order, or government request. We will notify you of such requests unless we are legally prohibited from doing so. We may also disclose your data if we believe it is necessary to prevent fraud, protect our platform, or enforce our terms and conditions.

Your rights regarding your data

You have the right to access your personal data. You can view your account information, transaction history, and activity data through your dewa gg account dashboard. You have the right to request correction of inaccurate data. If you believe your information is incorrect, contact our support team, and we will review and correct it. You have the right to request deletion of your data, subject to legal retention requirements. You have the right to data portability: we can provide your data in a structured, machine-readable format.

To exercise any of these rights, contact our support team through your account dashboard or via the contact methods listed on our site. We will respond to your request within a reasonable timeframe.

Cookies and tracking on dewa gg

We use cookies to maintain your login session, remember your preferences, and analyze how you use dewa gg. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use dewa gg. We do not use cookies for advertising or third-party tracking. We use analytics tools to understand how users interact with our platform, but these tools do not identify you personally.

Whether you're accessing dewa gg from Jakarta, Surabaya, Bandung, or Medan, our privacy practices are the same. We protect your data consistently across all jurisdictions. If you have questions about our privacy practices or how we handle your data, contact our support team. We are committed to transparency and fair data handling.

This privacy notice may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or through your account dashboard. Your continued use of dewa gg after such changes constitutes your acceptance of the updated privacy notice.